Monday, June 22, 2009

Be a friend to Indies!

I've worked at independent bookstores for more than half my life, for the past several years as a buyer and events person at an indie in San Francisco. My family also owns a different small independent bookstore here in the city. So I may have a bit of a bias here. But something that drives me a bit crazy in the media is talk of “the demise of the little bookstore.”

First of all, this is a down economy, for sure. But all kinds of businesses close all the time. We don’t moan about how the cookie business is collapsing every time a bakery goes bust. I mean – don’t get me wrong, I am romantic about bookstores too, but sometimes they just close. That doesn’t mean that ALL bookstores are closing. And these articles very rarely talk about the fact that there are also new indie stores opening!

Indie bookstores aren’t going anywhere without a fight, kids. Here’s how you can help:


Indies can be large or teensy. The can sell new or used books, or both. They can be specialty shops (children's only, or all mystery, for example), or they can be general interest. The main thing is, that they are owned and operated by people in the community, and they reflect the individuality and taste of the owners and buyers.

"Big Box" retailers are large chains such as Barnes and Noble or Borders. They typically occupy more than 50,000 square feet. They tend to focus on "big" titles from major publishers -- small or unusual publishers and first-time authors tend to be shut out. Malcolm Gladwell calls big chain bookstores "blockbuster factories." The sheer volume is so intimidating that customer tends to go straight for the piles on display - which is nice for the John Grishams of the world, but if you want the chance to find something that isn't already popular, you might have a problem.

Centralized buying offices also mean that the people who are CHOOSING the books for the store probably have no connection to the reading habits or needs of the people in the neighborhood. Though they buy many more books than I ever could, they ultimately have a less diverse selection.

Independent bookstores are a part of their neighborhoods. Their buyers live there - they respond to what their neighbors want - they are flexible - the store's selection can be quirky and feature smaller titles prominently because they aren't in pay to whatever the latest publisher push is. Yep, publishers pay dearly to be on the front displays of a big-box store -- the same is NOT true for independents. If you get rid of Indies, you will have a much more homogeneous and a much less interesting reading landscape.

As for online retailers like Amazon - of course they are convenient. I am not saying they don't have their place! However, whenever possible, I prefer the personal attention and expertise given to me by real bookselling humans -- and the fact is that there are other reasons to prefer local brick-and-mortar stores, too.


The reality is, money spent locally tends to remain local. Local businesses contribute to the local economy by providing jobs - in fact, here in San Francisco, they provide residents with the most new jobs. They also spend their money in other local business and service providers at more than twice the rate of chains. (That's according to the Andersonville Study of Retail Economics). They pay taxes which go to fund local government services, streetlights, schools and more.

Let me break that down for you: WE pay for your kid's public school. AMAZON does not.

Here are a bunch of numbers, you can skip them if you want: quotes a recent study in Barnstable Mass which found that small downtown stores "generate an annual net SURPLUS of $326 per 1,000 square feet. Big box stores on the other hand require more in services than they produce in revenue - an annual tax DEFICIT of $468 per 1,000 square feet."

Oh, and then there are charities. According to the SF Local Merchants Association, non-profit organizations receive 350% more support from local business owners than from chains. Wow.

OH, and did I mention the environment? Yeah, well, since local businesses generally set up in town or city centres, and buy more local goods, they contribute less to sprawl, congestion, habitat loss and pollution.


Independents do things that Amazon, and even most chain stores, won't or can't do. Things like hosting awesome author events and creating book fairs for your local school. Working with librarians to create programming and book lists. We don't MAKE MONEY at this, people. Most booksellers I know are way overeducated and way underpaid. However, we do this stuff because we are called to do it. Because we love books, and we want to share them with you. Because we love our neighborhoods, and want to make them better places for everyone.

As for "my indie is too little and doesn't carry XYZ! So the big store is better!" - umm, we aren't mind readers. If I don't have a ton of mass market romance, it's because mass market romance hasn't historically sold very well in my neighborhood. But y'know what? When people ASK for it, I GET it. My romance section is three times larger than it was a year ago, because I got requests. It will stay large as long as people keep shopping it. Your local bookstore wants to make you happy, O Customer! So help us help you. Tell us what you want. Seriously. We're listening.

Plus, we can get you just about anything in a couple of days, sometimes even in ONE day, with no shipping charges. Yay!


Well, first of all, you can shop at an independent bookstore whenever possible. You gotta buy books at indies if you want them to stick around. Obvious, right?

I know that isn't always a possibility. We aren't the library, and we can't give big huge discounts on bestsellers like CostCo can. BUT! Many indies do have loyalty programs, teacher discounts, senior discounts, even friend-of-the-library discounts and the like, and almost all sell remainder "sale books". Even if you switched 10% more of your buying power to indies, you'd be doing a great thing both for them and for your local economy.


Most indie bookstores in the US participate in "IndieBound", (which used to be called the Booksense program). What is that? Well, we put together an amazing list of picks every month, the Indie Next list, and distribute those newsletters in every member store. We also sell gift cards, which means that if you buy a gift card from my store, you could go to ANY indie store in the country to spend it. Which is pretty awesome, since they are in every state and online as well.

My big suggestion is, next to your Amazon or B&N link on your blog or website, why not also LINK TO INDIEBOUND? That way people can find the indie store nearest them. Indiebound even has an affiliate program, if that is your thing.

You could also choose YOUR fave indie bookstore and link to that! If you are a writer, you might even be able to partner with them - make your local indie your "official" bookstore - so that people can always get autographed copies of your book if they shop at your neighborhood store, that you link to on your website. Give people the option, you know? Especially because, if you are a writer and you're trying to kiss up to an indie bookstore, and the only thing you link to is Amazon, you make us cry.

SO LINK. It is one easy-peasy way to be a Friend to Indies.

OK, my rant is over. Thank you for your attention.

-- Jennifer L., NCIBA

Links, got your links here

Last week PW's Shelftalker blog ran this superb article on handselling and the fine art of "reading the customer" - this is a MUST READ for newbie booksellers and a pretty good refresher for those of us who've been in the trenches for a while, too...

Our very own Rich Rennicks of Malaprops in Asheville NC has two pieces of news: He's the brand-new Emerging Leaders council's rep from SIBA and he's working for our good friends at the very cool indie publisher Unbridled Books as their "Bookstore Liason." (Perhaps when it is Rich's turn to blog he can tell us what the heck that is, exactly!)

In case you've been looking for yet another reason to disdain the Kindle, Boing Boing tells us how the Kindle DRM is rearing its ugly head. "We found out the hard way that Amazon can revoke your Kindle's ability to read your ebooks aloud after you've bought them." You know, when you buy a paper book, it is really and truly yours to do what you like with... Just sayin'.

Looking for a way to spice up your sex life? The NYT book review invites you to enter (the mind of) octogenarian Gloria Vanderbilt, if you dare. "Mint, cayenne pepper and a fresh garden carrot are deployed in the book in ways never envisioned by “The Joy of Cooking.” And there is also a unicorn, though, blessedly, it remains a bystander."

Tuesday, June 16, 2009

Greetings from Minneapolis!

I'm Jay and I'm the Emerging Leaders Council representative for the Midwestern Booksellers Association. I'm also the manager of Magers and Quinn Booksellers, the largest indepedent in the Twin Cities.

So, enough about me, here's what's new in the world of bookselling Minneapolis-style:

Magers & Quinn Booksellers wrapped up a wild weekend of unconventional bookselling with a publication party and poster sale for Gig Posters Vol. 1: Rock Art of the 21st Century (published by Quirk Books) on Sunday, June 14. We invited 8 of the graphic designers featured in the book to show their works on display tables throughout the store. The designers included Amy Jo, Aesthetic Apparatus, Burlesque of North America and Adam Turman. Nearly 400 people turned up to view and purchase limited-edition screen printed posters from the artists and (most importantly) copies of the book. It was one of the largest in-store events we've hosted in our 15 years of business.

In addition to being home to a plethora of talented graphic artists and world-class design firms, Minneapolis also has an insanely huge bicycling subculture. On Friday, the stretch run of the Nature Valley Grand Prix bike race took place on Hennepin Avenue, just outside our front door. Thousands turned out to watch the blur of pro racers speeding through the Uptown neighborhood. As part of the festivities, we hosted Doug Shidell, creator of the Twin Cities Bike Map (from Little Transport Press), and partnered with the worker-owned Hub Bike Co-op to provide free smoothies from a bicycle powered blender for spectators.

The Hub also helped build a window display featuring two of its top of the line bikes and a number of cycling books, including Pedaling Revolution : How Cyclists Are Changing American Cities (from Oregon State Univ Press) and Doug Shidell's Bicycle Vacation Guide to Minnesota & Wisconsin (another one from Little Transport Press).

All in all, it was an exhausting but successful weekend of slinging books to the masses.

Thanks for reading!